Shipping policy

Dispatch Schedule Orders are processed and dispatched Monday through Friday, excluding major public holidays. Please allow 1–2 business days for order handling before shipment.

Estimated Delivery Time Standard delivery typically takes 7–14 business days, depending on your location and local postal services. Delays may occur during peak seasons or due to customs clearance procedures.

Tracking Your Order Once your order has shipped, you’ll receive a confirmation email with a tracking number. You can monitor your shipment’s progress online via the provided link.

Customs & Import Duties International orders may be subject to customs fees, import duties, or taxes imposed by your local government. These charges are not included in the item price or shipping cost and are the customer’s responsibility. We do not refund customs fees under any circumstances.

Delivery Issues If your package is delayed, lost, or arrives damaged, please contact our customer service team with your order number and tracking details. We’ll work with the carrier to resolve the issue as quickly as possible.

Color Disclaimer Due to variations in screen settings and lighting, the actual color of items may differ slightly from the images shown on our website.